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Why does Thunderbird crash while I'm deleting emails ?

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Rherf44
Rherf44
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I get a message that Thunderbird is Not Responding when I start deleting emails. Also I put some very important emails in archive and when I go to check them they are not there.

I get a message that Thunderbird is Not Responding when I start deleting emails. Also I put some very important emails in archive and when I go to check them they are not there.

All Replies (1)

Matt
Matt
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Does the same thing occur if you try Windows safe mode?

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.